How Telebank Works

Using Telebank is easy.

  • Just dial (773)238-6400 or (866)444-8771 with a touch tone telephone, you will be connected to the main menu
  • Anyone can obtain current rates and general information on our products and services
  • Upon entering the personal account section of the system, you will be asked to enter your confidential personal identification number, or "PIN #"
  • Then you can obtain access to information on your accounts and perform various tasks like transfers and statement faxes

The following functions are available at any time while using TeleBank:

  • Use the (*) key to repeat a menu.
  • Press (9) to exit TeleBank at any time.
  • Press (0) to reach a personal banking representative during normal banking hours.

The Main Menu Options are as follows:

1. Checking, Savings, Certificates of Deposit
     • Checking Account Information
     • Savings Account Information
     • Certificates of Deposit Information

2. Transfer of Funds
     • Transfer between checking and savings accounts
     • Make payments to your line of credit or loan account

3. Loan and Line of Credit account information
     • Payment information
     • Payoff information
     • Interest information

4. Interest Rates and General Information
     • Deposit Rates
     • Loan Rates
     • Special information
     • General information
     • Branch information – Locations/Hours

5. Change your Personal Identification Number

6. Verify Funds in Accounts

7. Cardbase Services
     • Assistance with Verified by Visa
     • Activate your Visa check card
     • Report lost or stolen ATM or Visa check card
     • Change your personal identification number
     • Order a replacement for a damaged ATM or Visa check card
     • Review ATM or Visa check card security tips